Privacy Policy
Effective Date: 9/15/2023
1. Information We Collect
We collect personal information that you voluntarily provide when scheduling a service, contacting us, or signing up for updates. This includes:
- Contact Information: Name, email address, phone number, and physical address.
- Service Details: Information about the type of service requested, property information (e.g., number of floors, types of items).
- Form Data: Data collected through our Formidable Forms and Simply Schedule Appointments plugins for scheduling services.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide the services you request, including scheduling and service updates.
- To contact you regarding your booking or provide customer support.
- To send you marketing emails (if you opt-in), including promotions, updates, and service-related communications.
- To analyze website traffic and user behavior through Google Analytics to improve our services and user experience.
3. Data Sharing
We do not share your personal information with third parties except:
- Service Providers: We may share your information with trusted third-party service providers who help us deliver services (e.g., scheduling tools, customer support).
- Referral Partners: If we are overbooked or unable to provide a service in your area, we may refer your contact information to one of our trusted partners to fulfill your request.
- Legal Requirements: We may share your information if required by law to comply with a legal obligation or protect our rights.
4. Use of Cookies and Tracking Tools
We use cookies and similar technologies to enhance your experience on our Site, including:
- Google Analytics: This tool helps us track website traffic, user behavior, and optimize our content. You can control the use of cookies by adjusting your browser settings.
5. Data Security
We take data security seriously. We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
You have the right to:
- Request access to the personal information we have about you.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal obligations).
To exercise any of these rights, please contact us at support@litasestateservices.com.
7. Payment Information
While we do not process payments directly through the Site, any payments collected during service are processed securely through third-party payment processors.
8. Third-Party Links
Our Site may contain links to third-party websites, including social media platforms or referral partner sites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.
9. Marketing and Email Communications
If you sign up for marketing emails or newsletters, you will have the option to opt-out at any time. We use secure platforms to store and manage email addresses and will never sell or share your contact information with third parties for marketing purposes.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Phone: 518-681-6869
- Email: support@litasestateservices.com
- Address: 350 Northern Blvd, STE 324 #1035, Albany NY 12204 NY 12065